Ongoing account management

Fund holds and payment issues

Link notices, settlements and transactions to clarify a discrepancy.

Conceptual illustration: Settlement documents, transactions and clock for reviewing a held payment.

The problem

A held disbursement or an unexpected settlement requires checking the reason before making a claim.

Context and consequences

Reserves, adjustments and verification can affect available amounts. Not every difference is an error and not every hold follows the same process.

Our objective

Clarify the documentary position and request the appropriate review.

How WAADBY helps

  1. We review notices and affected settlement periods.
  2. We reconcile relevant transactions with records supplied by the seller.
  3. We prepare documents and enquiries and follow communicated adjustments or requests.

Account access and tools depend on each intervention and the seller’s authorisation. Documentary assistance does not always require direct access to Seller Central.

Value for the seller

Reconciliation helps explain differences. We do not guarantee fund releases or disbursement dates.

This page describes a habitual procedure without attributing an outcome to a specific case. Amazon decides each request.