Suspensions and account health

Business verification and account restrictions

Support the seller in matching information and documents to the request received.

Conceptual illustration: Business documents and an identity card under review.

The problem

A discrepancy between identity, representation and business details can delay verification or restrict an account.

Context and consequences

Repeatedly submitting documents without checking consistency can prolong the review. The account holder remains responsible for their authenticity and validity.

Our objective

Identify discrepancies and support the documentary response without replacing the holder in personal verification steps.

How WAADBY helps

  1. We read the request and organise the business details that must match.
  2. We review the legibility, validity and consistency of documents supplied by the seller.
  3. We prepare the response and guide the steps the holder must complete, including follow-up on additional requests.

Account access and tools depend on each intervention and the seller’s authorisation. Documentary assistance does not always require direct access to Seller Central.

Value for the seller

Consistent documentation supports the review. Amazon decides whether it is accepted and may require further checks.

This page describes a habitual procedure without attributing an outcome to a specific case. Amazon decides each request.